1. Information we collect
We collect information that you choose to provide through website forms, such as name, email address, phone number, general topic, requested consultation time, payment amount selection, invoice reference, and general messages. Website forms are not intended for prescription numbers, diagnoses, insurance details, or other protected health information.
We may collect limited technical information automatically, such as browser type, device type, approximate location derived from an IP address, pages visited, referring pages, and the date and time of a visit. We do not sell personal information.
2. How we use information
We use information to respond to inquiries, coordinate general pharmacy requests, support payment processing, maintain business records, prevent misuse, improve the website, and comply with applicable legal, healthcare, payment, and professional obligations.
4. Security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure, so sensitive pharmacy or health information should be shared only through approved secure channels provided by the pharmacy.
5. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. These rights may be limited by legal, healthcare, transaction, or recordkeeping obligations.
6. Contact us
Privacy questions may be sent to [email protected] or mailed to SANTOS FAMILY PHARMACY INC, 7682 N Johnson Lake Rd, Hayward, WI 54843.